The project aims to describe how social practices can become more sustainable through the use of ICT services.
The overall aim is to identify and describe basic conditions and constraints for, and driving forces behind, sustainable practices supported by communication technology within organisations and among consumers. Sociological theories on how everyday practices are established and maintained and on cultural and social processes of change will provide the basis for the analysis. Objects of study include 1) social practices involving ICT use where changed practices may affect the outcome in terms of sustainability, and 2) visions, i.e., goals, policies and concepts for sustainability within companies and organisations.
The focus is not on a particular technology, service or activity, but rather on a variety of ICT-supported situations and different user groups. Examples are ICT services that support sustainable consumption (i.e., through providing information/persuasion in specific situations of consumption) or that substitute less sustainable activities (i.e., video conferencing/mediated meetings substituting travel for meetings). The project will thus investigate the basic conditions for ICT use and how these conditions relate to social and environmental aspects and consequences. The project will consider social structures in terms of power, gender, professional roles and economic and social resources.
The project is performed in cooperation with TeliaSonera and Ericsson ConsumerLab.